Water Department: 920-448-2808
After-Hours Emergency: 920-621-8735
Central Brown County Water Authority
As a member of the Central Brown County Water Authority, the Village of Allouez encourages and is committed to increased water conservation.
The Central Brown County Water Authority (CBCWA) is the wholesale water provider to the Village of Allouez. The CBCWA also provides water to the following member communities: De Pere, Bellevue, Howard, Lawrence, Ledgeview, and Denmark.
Frequently Asked Questions
Q. Where does my water come from?
A. Lake Michigan is the source of our drinking water. It is treated and pumped by Manitowoc Public Utilities (MPU) in Manitowoc, Wisconsin through a 65 mile long pipeline to each member community.
Q. What are the grains of hardness for setting my water softener?
A. Lake Michigan water has 7.5 grains of harness. Prior to switching to Lake Michigan water, area ground water wells supplied residents with water that had a range of 13-16 grains of hardness.
Q. What is the fluoride level of the drinking water?
A. The Center for Disease Control (CDC) has established the “optimal level” for fluoride content in drinking water to be in the range of 0.7 mg/L to 1.2 mg/L. The fluoride level in the Authority’s drinking water is maintained at the minimum recommended level of 0.7 mg/L.
Water Conserving Methods
Customers are encouraged to conserve water through the use of water-conserving plumbing fixtures such as low water use toilets & shower heads. Look for the WaterSense label on plumbing products as these are products confirmed to be low water use products. Information on water conserving appliances can be found on the United States Environmental Protection Agency’s website.
Lawn watering is probably the greatest opportunity for water conservation. Lawn watering systems should include a moisture sensor to override the watering system operation when rainfall occurs and adequate water is already available.
How to Read Your Water Meter
Familiarizing yourself with your water meter can prove useful when trying to identify a leak within your home.
Residential homes within the Village are equipped with a Sensus iPerl water meter. Your water meter can be found inside your home, it is likely located in the basement on the wall closest to the street. Once you’ve located your water meter, on the left side there is a tab, pulling up on the tab will allow you to access your reading.
Sensus iPerl meters are capable of reading down the 1/100th of a gallon, making it easy to determine if a leak is occurring in your home. Positive flow is indicated on the meter through a (+) symbol located left of “Gal”. The most common leaks in homes are toilets. If you suspect you have a leaking toilet or other fixture in your home, turn off the water to that fixture (if possible) and reread your meter. If the (+) symbol has disappeared, then positive consumption has ceased and the leaking fixture has been located. Once the leak is fixed, you can resume water to the fixture and the (+) symbol will disappear, indicating no water usage.
Common household leaks include: Toilets, Whole-House Humidifier Systems, Water Softeners, and Outside Hose Bibs.
Cross Connection Inspections
The Village of Allouez contracts with HydroCorp to administer the Village’s cross connection inspection program.
Providing and maintaining a safe public water supply is a priority of both the Village of Allouez and the Wisconsin Department of Natural Resources (WDNR). According to Wisconsin Administrative Code NR 810.15, SPS 382.41, and the Village of Allouez Municipal Code 350-43, the Village is required to perform a water system cross connection inspection once every 20 years for residential properties and every 2-6 years for commercial properties to ensure compliance with WDNR requirements.
With HydroCorp’s help, the Village aims to inspect approximately 300 residential and 50 commercial properties each year.
Lead Water Services
The Village of Allouez has approximately 100 remaining lead water services that are located within the street right-of-way (Village property). These are short segments of lead water services located within the street ranging from 2-8 feet in length. The Village continues to remove remaining lead services each year, and will continue to do so until completed. A large number of lead services have already been removed. In addition, the Allouez Water Utility treats the water to minimize the corrosion of lead services.
Residents with known lead services can request their tap water be tested for lead by contacting the Water Department at 920-448-2808.
Consumer Confidence Reports
The Consumer Confidence Report is an annual drinking water quality report that is generated each year in June. Every Allouez water customer will receive a postcard in the mail when the previous year’s Consumer Consumer Confidence report is available.
Full reports are available below: